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Small Industries
Service Institute is now MSME-Development Institute
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more info |
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Professional Course in
Internation& Domestic B.P.O. Skills
(Call Center Training) |
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| Course Contents |
Base line evaluation, language enhancement, free
speech, concepts of Accents, Accent neutralization,
Introduction to American culture, Understanding of
American Terminology, Soft skills, voice modulation,
Intonation, telephone etiquettes, customer handling,
objection handling, generic mock skills etc.
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Qualification |
Minimum 10th pass, able to communicate in English,
having basic knowledge in MS Office. |
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Period |
Dates to be announced Shortly. |
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Time |
04.00 pm to 07.00 pm |
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Seats |
25 |
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Fee |
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Rs. 6000/- for General Candidates &
Rs.3,000/- for SC/ST/PH candidates through Demand
Draft/Cash in favour of Director, MSME-DI, Mumbai
payable at Mumbai.
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For Registration |
Send Bio-Data on plain paper alongwith course fee so as
to reach Director, MSME-DI, Mumbai by 04th August 2008.
Contact Persons : Shri A.P.Daptardar, Asstt. Director
(Mech), 9422708471, 9892505546 |
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For further Details & Registration, Please contact
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Director
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MSME-Development Institute
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Ministry of MSME, Govt. of
India,
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Kurla Andheri Road, Sakinaka,
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Mumbai – 400072
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Tel
: 022-28576090/3091/7166(Extn. : 217)
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Email :
dcdi-mumbai@dcmsme.gov.in
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Website :
www.msmedimumbai.gov.in
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Click here to register online |
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